If you’re a landlord – Normally if you explain your policy to your tenants at the lease signing, there aren’t any problems. However, sometimes grey areas arise. Check out our top strategies to find solutions and clarity with tenants: Reset expectations together. Sit down or get on the phone and reexamine the lease, go over what is covered and what is not. You might also schedule a walk through together. Ask vendors if they suspect claims are illegitimate. If a claim is due to